TOUR TERMS AND CONDITIONS
This Tour Terms and Conditions Agreement ("Agreement") is entered into by and between FOOD FIRST TRAVEL LLC, a Connecticut limited liability company ("Company," "we," "us," or "our"), and the individual identified in the booking flow or confirmation as the reserving customer for a particular reservation ("Lead Traveler," "you," or "your").
This Agreement governs the booking, purchase, and participation in the Company’s Culinary Travel Tours marketed as Small-Group Culinary Journeys (each, a "Tour"). By booking, purchasing, checking a box indicating assent, clicking to accept, or otherwise completing the booking process, you acknowledge that you have read, understood, and agree to be bound by this Agreement, the Tour Scope of Services, the Privacy Policy, and any state-specific disclosures, riders, legends, booking page terms, confirmations, invoices, itineraries, or transaction notices provided by Company, each as provided or made available by Company at or before booking and each incorporated by reference into this Agreement. In the event of a conflict, this Agreement controls except to the extent non-waivable applicable law requires otherwise.
1. DEFINITIONS
1.1 "Booking"
"Booking" means a Tour reservation requested through Company’s website or other Company-approved booking channel and accepted by Company.
1.2 "Effective Date"
"Effective Date" means the date on which Company accepts the Booking and the applicable Tour Price or required payment is successfully processed and confirmed by Company, unless otherwise agreed in writing by Company.
1.3 "Tour"
"Tour" means a Small-Group Culinary Journey offered by Company for a fixed itinerary and duration as described in the applicable Tour Scope of Services, booking page, and confirmation materials.
1.4 "Tour Price"
"Tour Price" means the total amount charged by Company for the applicable Tour, including included booking costs and included taxes and gratuities as expressly stated in the Tour Scope of Services or booking materials, but excluding any excluded items, optional add-ons, upgrades, personal purchases, or separately billed work.
1.5 "Services"
"Services" means the itinerary design, reservation and booking coordination, tour administration, included travel arrangements, group culinary programming, and related services expressly included in the Tour Scope of Services or written booking confirmation.
1.6 "Traveler"
"Traveler" means the Lead Traveler and any additional person included within the same reservation for whom the Lead Traveler makes a Booking or requests Services. Inclusion within this definition does not by itself create any right to participate in a Tour absent Company’s acceptance of the Booking and compliance with this Agreement.
1.7 "Third-Party Provider"
"Third-Party Provider" means any hotel, villa operator, restaurant, winery, culinary venue, transportation provider, chauffeur, guide, tour operator, insurer, ticketing platform, activity provider, event operator, or other third party involved in or related to the Tour or requested services.
2. BOOKING ELIGIBILITY AND AUTHORITY
2.1 Age and Capacity
Each Traveler must be at least eighteen (18) years of age and have the legal capacity to enter into binding agreements or, in the case of Travelers other than the Lead Traveler, to participate pursuant to the Lead Traveler’s authorized booking.
2.2 Accuracy of Information
Lead Traveler represents and warrants that all information provided to Company, including identity information, contact information, principal state of residence, rooming information, dietary information, and other jurisdictional or booking-related information, is accurate, complete, and current, and Lead Traveler shall promptly update any material changes.
2.3 Booking Review; No Right to Acceptance
Submission of a Booking request or completion of a checkout flow does not create any right to acceptance. Company may decline any Booking or refuse participation in its sole discretion, including where Company does not then offer the Tour in the purchaser’s state or jurisdiction of residence, where capacity limits have been reached, where requested arrangements are unavailable, or where the Booking would create legal, regulatory, operational, safety, fraud prevention, or reputational risk.
2.4 Authority for Other Travelers
If Lead Traveler books for any additional Traveler within the same reservation, Lead Traveler represents and warrants that Lead Traveler is authorized to act on such Traveler’s behalf for booking, coordination, payment, communications, acknowledgments, and acceptance of this Agreement, and that each such Traveler satisfies the Tour’s stated eligibility requirements unless Company expressly agrees otherwise in writing. Lead Traveler remains fully responsible for all charges, obligations, compliance, and conduct arising from that reservation for all Travelers included in it.
2.5 No Duty to Verify Authority
Company has no obligation to investigate or verify Lead Traveler’s authority to act for any other Traveler and may rely on instructions reasonably believed to come from Lead Traveler or an authorized representative.
3. BOOKING; TERM; ONLINE ASSENT
3.1 Separate Tour Contract
Each Tour is a separate transaction and contract. A prior Tour or prior relationship with Company does not create any right to a future Tour or any continuing service obligation.
3.2 Online Assent and Record of Booking
Lead Traveler agrees that electronic assent, online acceptance, click-through acceptance, payment authorization, booking records, timestamps, communications, and transaction logs may be used by Company to establish the existence, terms, and acceptance of the Booking and this Agreement.
3.3 Booking Term
The Agreement begins on the Effective Date and continues until completion of the Tour and any surviving obligations, unless earlier canceled, suspended, or terminated in accordance with this Agreement.
4. PRICING; PAYMENT; INCLUDED COSTS
4.1 Tour Price
Lead Traveler shall pay the Tour Price and all other amounts due in full when due. Unless otherwise stated in the applicable booking page or confirmation, fifty percent (50%) of the Tour Price is due at the time of reservation and the remaining fifty percent (50%) is due ninety (90) days prior to the Tour start date. If a Booking is made fewer than ninety (90) days before the Tour start date, the full Tour Price is due at the time of reservation. All amounts are billed in U.S. dollars.
4.2 Included Costs
Except as otherwise stated in writing by Company, the Tour Price includes reservation and booking expenses, including applicable sales, use, value-added, and similar taxes or other fees, as well as gratuities, for all included group activities, including the included luxury accommodation, included meals, included culinary experiences, and included chauffeured ground transportation.
4.3 Excluded Costs
Unless expressly stated otherwise in writing by Company, the Tour Price does not include air transportation, water transportation, non-group activities, non-culinary activities, non-luxury accommodations, personal purchases, alcoholic beverages not expressly included, room service, minibar charges, spa charges, laundry, passport or visa costs, travel insurance premiums, medical or security services, or any other item not expressly included in the Tour Scope of Services or booking confirmation.
4.4 Failure to Pay Remaining Balance
If the remaining balance is not timely paid when due, Company may cancel the Booking, suspend confirmations or Services, release space or arrangements, and retain amounts previously paid to the maximum extent permitted by applicable law and the cancellation policy disclosed for the Tour, without prejudice to any other rights or remedies available to Company.
4.5 No Setoff
Lead Traveler may not withhold, offset, reduce, recoup, or set off any amount owed to Company for any reason.
4.6 Collection Costs
Lead Traveler shall reimburse Company for all reasonable collection costs, including reasonable attorneys’ fees, court costs, arbitration costs, and collection agency expenses, to the extent permitted by law.
4.7 Price Basis
Lead Traveler acknowledges that the Tour Price is paid in exchange for access to a private, custom itinerary, reservation and booking coordination, included arrangements, itinerary curation, planning, group administration, supplier coordination, and the specific capacity reserved for the Booking, and not solely in exchange for the extent to which any Traveler elects to use or enjoy each component of the Tour.
5. TOUR SERVICES; LIMITATIONS
5.1 Scope Controls
Services are limited to those expressly described in the Tour Scope of Services, booking page, written confirmation, and other Company-issued booking materials. No oral statement, marketing language, courtesy accommodation, or past practice expands Company’s obligations.
5.2 Capacity Limit; Reservation Structure
Each Tour departure is limited to a maximum of eight (8) guests. Company may accept one or more separate reservations for the same Tour departure, subject to availability, operational requirements, and the double occupancy structure. Unless Company expressly states otherwise in writing, Company does not guarantee that all guests on a Tour departure will be part of the same reservation party.
5.3 Double Occupancy Only
Accommodations are based on double occupancy only unless Company expressly agrees otherwise in writing. Company may decline requests that do not comply with the occupancy structure offered for the Tour.
5.4 Requests Subject to Feasibility
All requests, modifications, preferences, and special accommodations are subject to availability, feasibility, lead time, destination coverage, operational capacity, supplier participation, safety conditions, legal restrictions, and Company approval.
5.5 No Guarantee of Outcomes
Company does not guarantee preferred reservations, specific suppliers, specific room categories, specific tables, special treatment, traveler satisfaction, uninterrupted travel, or any particular pricing or outcome beyond the express inclusions stated in the Tour Scope of Services and booking confirmation.
5.6 Out-of-Scope or Separately Billed Work
Any service, project, request, coordination, planning, or work outside the express Tour scope is outside the Tour Price unless Company expressly agrees otherwise in writing. Company may require a separate written scope, work order, invoice, or fee schedule for out-of-scope services, upgrades, special projects, event-related work, or separately billed work, and no such work is authorized or included unless confirmed by Company in writing.
6. TRAVELER RESPONSIBILITIES
6.1 Cooperation
Lead Traveler and all Travelers shall timely provide all information, approvals, traveler details, rooming information, dietary information, travel documents, payment authorizations, and supporting documentation reasonably requested by Company.
6.2 Travel Compliance
Lead Traveler and all Travelers are solely responsible for passports, visas, identification documents, vaccinations, health documentation, customs compliance, entry and exit requirements, local law compliance, and all other travel eligibility requirements.
6.3 Supplier Rules
Lead Traveler is responsible for complying, and for ensuring all Travelers comply, with all applicable supplier policies, property rules, reservation terms, check-in requirements, cancellation rules, conduct standards, and age restrictions.
6.4 Conduct
Lead Traveler shall not, and shall ensure Travelers do not, engage in unlawful conduct, abusive conduct, threats, harassment, discriminatory conduct, or disruptive conduct toward Company personnel, guides, drivers, suppliers, partners, or other persons. Company may remove any Traveler from the Tour, deny participation in any activity, or terminate the Booking for conduct-related reasons without refund or liability.
6.5 Health, Dietary, and Accessibility Information
Lead Traveler is responsible for accurately disclosing all dietary restrictions, allergies, accessibility needs, and other information reasonably necessary for Company to coordinate included arrangements. Company does not guarantee that all dietary, allergy, or accessibility requests can be accommodated by Third-Party Providers.
6.6 Sanctions and Compliance
Lead Traveler represents that neither Lead Traveler nor any Traveler is a prohibited or sanctioned person under applicable U.S. law, and that no requested Tour activity would violate sanctions, export controls, anti-boycott rules, or other applicable law. Company may refuse or terminate Services for compliance reasons without liability.
7. THIRD-PARTY SERVICES; NO AGENCY
7.1 Intermediary Only
Company acts solely as an independent intermediary, coordinator, and arranger of included Tour services unless expressly stated otherwise in a separate signed writing. Except for tour administration and any guide services expressly identified as being provided directly by Company in the applicable Tour Scope of Services or booking materials, Company is not the provider of transportation, lodging, restaurant services, food and beverage services, guided experiences, or other travel services furnished by Third-Party Providers. Lead Traveler acknowledges that availability, supplier acceptance, service delivery, and certain itinerary components depend in substantial part on Third-Party Providers and factors outside Company’s reasonable control.
7.2 No Agency or Fiduciary Duty
Nothing in this Agreement creates any partnership, joint venture, fiduciary duty, agency relationship, employment relationship, or other special relationship between Company and any Traveler or between Company and any Third-Party Provider.
7.3 Third-Party Responsibility
All Third-Party Providers are solely responsible for their own acts, omissions, products, services, policies, pricing, availability, personnel, delays, cancellations, accidents, errors, and insolvency.
7.4 Supplier Operating Requirements
Included reservations, bookings, and travel services are subject to the applicable Third-Party Provider’s operating requirements, house rules, safety rules, conduct standards, check-in requirements, liability limitations, and other conditions of service.
7.5 Supplier Failure or Insolvency
Company is not responsible for the insolvency, closure, service interruption, or operational failure of any Third-Party Provider, except to the extent non-waivable law provides otherwise. If Company actually recovers any refund, credit, reimbursement, or other recovery from a Third-Party Provider attributable to the affected Booking, Company may, in its reasonable discretion and net of unrecoverable costs, pass through all or part of that recovery to the Lead Traveler.
8. CANCELLATIONS; CHANGES; IMPRACTICABILITY
8.1 Cancellation Policy; Refunds More Than Ninety (90) Days Before Tour Start
If Lead Traveler submits a written cancellation request more than ninety (90) days before the Tour start date, Company may issue a refund only if the cancellation is based on a Qualifying Reason and Lead Traveler provides documentation reasonably satisfactory to Company. Any approved refund may be reduced by nonrecoverable Third-Party Provider commitments, payment processing fees, and reasonable administrative costs already incurred by Company, except to the extent prohibited by non-waivable law.
8.2 Qualifying Reason
For purposes of this Agreement, a “Qualifying Reason” means one of the following circumstances affecting the Lead Traveler or a Traveler included in the reservation: (a) death; (b) serious illness or accidental injury that makes travel medically inadvisable, as supported by a licensed physician’s written statement; (c) death, serious illness, serious injury, or hospitalization of the Traveler’s spouse, domestic partner, child, parent, or sibling, where the circumstances reasonably require cancellation of the Tour; (d) jury duty, subpoena, or mandatory military orders issued after booking that legally require the Traveler’s presence during the Tour dates; or (e) a major casualty loss, natural disaster, or other sudden emergency directly affecting the Traveler’s principal residence within a reasonable time before departure and materially preventing travel.
8.3 Non-Qualifying Reasons
The following do not, by themselves, constitute a Qualifying Reason unless Company expressly agrees otherwise in writing: change of mind, personal preference, work or schedule conflict, fear of travel, dissatisfaction with weather forecasts, inability to obtain desired airfare, inability to obtain a passport or visa, failure to secure travel documents, or any other circumstance within the Traveler’s reasonable control.
8.4 Traveler-Initiated Changes or Cancellation
Any Traveler-requested cancellation, change, substitution, postponement, or reduction in party size is subject to Company approval, supplier restrictions, availability, and any applicable charges, penalties, or lost value. If a cancellation request is submitted ninety (90) days or fewer before the Tour start date, no refund or credit will be due except to the extent required by non-waivable law or expressly agreed by Company in writing.
8.5 Company Changes
Company may make reasonable itinerary, supplier, timing, routing, dining, accommodation, transportation, or other Tour adjustments as necessary due to availability, safety, legal compliance, weather, operational needs, or Third-Party Provider issues, provided that Company uses commercially reasonable efforts to preserve the overall nature and value of the Tour.
8.6 Force Majeure; Supplier Disruption
Company shall not be liable for any delay, interruption, cancellation, substitution, service failure, reduced availability, or additional cost caused by or resulting from events beyond Company’s reasonable control, including weather, natural disasters, disease outbreaks, governmental action, labor disputes, transportation disruption, supplier failure, technological failures, war, terrorism, civil unrest, sanctions issues, or force majeure events affecting Third-Party Providers. To the extent Company actually receives any supplier refund, credit, voucher, rebooking right, or other recovery attributable to the affected Booking, Company may, in its reasonable discretion and net of unrecoverable costs, pass through all or part of that recovery to the Lead Traveler, except to the extent non-waivable law requires otherwise.
9. CHARGEBACKS AND BILLING DISPUTES
9.1 Pre-Dispute Notice
Before initiating a chargeback, ACH reversal, card dispute, or similar payment reversal, Lead Traveler must first notify Company in writing at tours@foodfirsttravel.com or another Company-designated contact address identified in the booking materials and provide a reasonable opportunity to resolve the matter.
9.2 Improper Chargebacks
If Lead Traveler initiates a payment dispute in violation of this Agreement, or if such dispute is resolved in Company’s favor, Lead Traveler shall pay Company: (a) the disputed amount; (b) a two hundred fifty dollar ($250) administrative recovery fee; (c) all processor, bank, platform, or network fees actually incurred by Company; and (d) reasonable collection costs and attorneys’ fees, to the extent permitted by law.
9.3 Evidence
Lead Traveler acknowledges that Company may submit this Agreement, the Tour Scope of Services, booking page terms, confirmations, itineraries, communications, payment records, supplier records, and other relevant documentation to banks, card issuers, processors, arbitration providers, or courts to contest payment disputes. Lead Traveler further acknowledges that Company may perform substantial digital, administrative, advisory, creative, itinerary, booking, and coordination work before travel occurs, and that such work, together with the capacity and arrangements reserved for the Booking, constitutes real value even if the Tour is later changed, canceled, or interrupted.
9.4 Suspension During Dispute
Company may suspend the Booking and all Services during any billing or payment dispute without liability.
10. DISCLAIMERS; NO WARRANTY; INSURANCE
10.1 As-Is / As-Available
To the maximum extent permitted by law, Services are provided on an "as is" and "as available" basis.
10.2 Disclaimer of Warranties
Company disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, and uninterrupted or error-free performance, to the maximum extent permitted by law.
10.3 No Reliance
Except to the extent prohibited by non-waivable law, Lead Traveler acknowledges that no Traveler has relied on any representation, promise, statement, or forecast not expressly set forth in this Agreement or in a writing signed by an authorized representative of Company.
10.4 Assumption of Risk
Travel and culinary activities involve inherent risks, including illness, food-related issues, allergic reactions, injury, theft, crime, transportation disruptions, supplier failure, political instability, weather events, and other risks. Lead Traveler voluntarily assumes, and shall ensure all Travelers assume, all such risks arising from or relating to the Tour and Third-Party Providers.
10.5 Insurance Recommended
Lead Traveler and all Travelers are strongly advised to obtain and maintain appropriate travel insurance, health insurance, medical evacuation coverage, trip cancellation/interruption insurance, personal property coverage, and personal liability coverage.
11. LIMITATION OF LIABILITY
11.1 Excluded Damages
To the maximum extent permitted by law, Company shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, or for loss of profits, revenue, goodwill, business opportunity, data, reputation, or enjoyment, arising out of or relating to this Agreement, the Tour, or any Services.
11.2 Liability Cap
To the maximum extent permitted by law, Company’s total aggregate liability arising out of or relating to this Agreement, the Tour, or the Services shall not exceed the total Tour Price actually paid to Company for the applicable Tour giving rise to the claim.
11.3 Claims Deadline
Any claim by Lead Traveler or any Traveler arising out of or relating to this Agreement, the Tour, or the Services must be brought within one (1) year after the claim accrues, or it is permanently barred.
11.4 Non-Waivable Rights
Nothing in this Agreement limits liability to the extent such limitation is prohibited by non-waivable applicable law.
12. INDEMNIFICATION
Lead Traveler shall indemnify, defend, and hold harmless Company, its affiliates, and their respective managers, members, officers, employees, contractors, representatives, and agents from and against any and all third-party claims, demands, actions, liabilities, losses, damages, judgments, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) Lead Traveler’s or any Traveler’s acts or omissions; (b) breach of this Agreement; (c) violation of law; (d) injury, death, property damage, loss, or dispute involving any Traveler; or (e) any instruction, authorization, or booking request submitted by Lead Traveler. Company shall control the defense and settlement of any indemnified matter, and Lead Traveler shall not settle any such matter without Company’s prior written consent.
13. INTELLECTUAL PROPERTY; CONFIDENTIALITY; ANTI-CIRCUMVENTION
13.1 Company IP
All Company names, logos, trademarks, service marks, itineraries, proposals, templates, text, graphics, content, curation, and materials, and all derivative works thereof, are and remain the exclusive property of Company or its licensors.
13.2 Limited Use
Travelers are granted a limited, revocable, non-exclusive, non-transferable right to use Company-provided materials solely for personal, non-commercial travel use in connection with the applicable Tour.
13.3 Restrictions
No Traveler shall copy, reproduce, distribute, publish, sell, sublicense, scrape, reverse engineer, exploit, disclose, or commercially use Company materials, supplier contacts, or itinerary work product except as expressly permitted in writing by Company.
13.4 Confidential and Proprietary Material
Travelers acknowledge that Company’s supplier relationships, preferred contacts, sourcing methods, booking strategies, curation methods, and itinerary formats are confidential and proprietary.
13.5 Anti-Circumvention
No Traveler shall use Company’s confidential or proprietary information to bypass Company for commercial purposes or to replicate Company’s services.
14. PRIVACY AND DATA USE
Company may collect, use, store, and disclose personal information in accordance with its Privacy Policy and as reasonably necessary to process Bookings, coordinate travel, communicate with Travelers, facilitate included services with Third-Party Providers, process payments, prevent fraud, enforce contractual rights, and operate the Tour, including use and disclosure of itinerary details, passport details or other government-issued identification information, dietary restrictions, accessibility needs, and emergency contact information where reasonably necessary to fulfill requested Services. Lead Traveler represents that Lead Traveler has obtained any permissions reasonably necessary for Company to use and share Traveler information submitted by Lead Traveler for booking and coordination purposes.
15. DISPUTE RESOLUTION; ARBITRATION; CLASS WAIVER; JURY WAIVER
15.1 Binding Arbitration
Except as expressly provided below, any dispute, claim, or controversy arising out of or relating to this Agreement, the Tour, the Tour Price, any request, any booking, or any Services shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA").
15.2 Applicable Rules
If the matter qualifies as a consumer dispute under applicable AAA rules, the AAA Consumer Arbitration Rules and applicable consumer fee limitations shall apply to the extent required by those rules. Otherwise, the applicable AAA Commercial Arbitration Rules shall apply.
15.3 Seat
The arbitration shall be seated in Connecticut, and hearings may be conducted remotely where permitted by the arbitrator or applicable rules.
15.4 Individual Claims Only
The parties agree that all claims shall be brought only in an individual capacity and not as a plaintiff, claimant, class representative, class member, private attorney general, or participant in any consolidated, collective, mass, or representative proceeding.
15.5 Class Waiver Severability
If the class or representative waiver is found unenforceable as to a particular claim, then that claim shall proceed only in a court of competent jurisdiction and shall be stayed pending the resolution of all arbitrable claims.
15.6 Jury Waiver
To the maximum extent permitted by law, the parties waive any right to a jury trial.
15.7 Small Claims
Either party may bring an individual claim in small claims court if the claim qualifies and remains in that court.
15.8 Company Carve-Outs
Notwithstanding the foregoing, Company may bring an action in any state or federal court located in Connecticut to: (a) collect unpaid amounts or chargeback-related amounts; (b) enforce payment obligations; or (c) obtain temporary, preliminary, or permanent injunctive or equitable relief concerning intellectual property, confidential information, misuse of materials, or brand protection.
15.9 Court Jurisdiction
For any claim properly brought in court under this Section, Lead Traveler irrevocably submits, and shall ensure all Travelers submit, to the personal jurisdiction and venue of the state and federal courts located in Connecticut.
16. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict-of-law principles, except to the extent superseded by non-waivable applicable law.
17. ASSIGNMENT
Lead Traveler may not assign, transfer, delegate, or sublicense any rights or obligations under this Agreement without Company’s prior written consent. Company may assign this Agreement without restriction.
18. NOTICES
All notices under this Agreement must be in writing and sent by email, certified mail, nationally recognized courier, or other written means reasonably calculated to provide notice, using the contact information most recently provided by the receiving party.
19. ENTIRE AGREEMENT; MODIFICATIONS
This Agreement, together with the Tour Scope of Services, the Privacy Policy, any booking page terms, booking confirmations, invoices, itineraries, and any applicable state-specific disclosures or transaction notices, constitutes the entire agreement between the parties regarding the Tour and supersedes all prior or contemporaneous understandings concerning the subject matter.
No modification is binding unless in writing and signed by an authorized representative of Company, except that Company may update the Privacy Policy or the Tour Scope of Services as expressly permitted therein.
20. SEVERABILITY
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified only to the minimum extent necessary to make it enforceable.
21. WAIVER
No failure or delay by Company in exercising any right shall operate as a waiver. Any waiver must be in writing and signed by an authorized representative of Company.
22. SURVIVAL
Any provisions that by their nature should survive termination, cancellation, or completion of the Tour shall survive, including payment obligations, dispute resolution, indemnification, intellectual property, confidentiality, anti-circumvention, limitations of liability, chargeback provisions, governing law, and all accrued rights and obligations.
STATE-SPECIFIC SELLER OF TRAVEL DISCLOSURE RIDER
This State-Specific Seller of Travel Disclosure Rider ("Rider") is incorporated into and made part of the Tour Terms and Conditions, Tour Scope of Services, and any related booking or transaction materials (collectively, the "Agreement") between FOOD FIRST TRAVEL LLC ("Company") and the booking customer.
1. APPLICABILITY
This Rider applies to the extent required by applicable law in connection with the offering, marketing, sale, booking, or administration of the Tour. This Rider is intended solely to provide state-specific disclosures and to address non-waivable state law requirements. Except to the extent non-waivable applicable law requires otherwise, this Rider does not amend or replace the Agreement’s governing law, venue, arbitration, limitation of liability, or other risk allocation provisions.
2. CALIFORNIA DISCLOSURES
"Registration as a seller of travel does not constitute approval by the State of California."
Where required by applicable California law, Company may provide additional California-specific written disclosures, notices, legends, booking details, cancellation details, or transaction information before accepting payment or confirming travel-related services, and such disclosures are incorporated into the Agreement to the extent applicable.
3. NON-WAIVABLE STATE LAW
Nothing in the Agreement or this Rider waives any non-waivable right, remedy, disclosure, notice, or protection provided by applicable California law. If any provision of the Agreement conflicts with a non-waivable requirement of applicable California law, the conflicting provision shall be deemed modified solely to the minimum extent necessary to comply with that non-waivable requirement, and the remainder of the Agreement shall remain in full force and effect.
4. CONFLICTS
If this Rider conflicts with the Agreement, this Rider controls only to the extent necessary to satisfy applicable non-waivable California law. In all other respects, the Agreement controls.
MEMBERSHIP SCOPE OF SERVICES
This Tour Scope of Services ("Scope") is incorporated into and governed by the Tour Terms and Conditions between FOOD FIRST TRAVEL LLC ("Company") and the booking customer. In the event of a conflict, the Terms and Conditions control unless this Scope expressly states otherwise.
1. TOUR OVERVIEW
The Small-Group Culinary Journeys product is a culinary travel tour product designed for small groups seeking a curated culinary itinerary, luxury accommodations, included dining and experiences, chauffeured group transportation, and guided support.
No membership is required. Each Tour is a separate booking and applies only to the specific Tour purchased.
2. STANDARD TOUR FORMAT
Unless otherwise stated in the applicable booking page or written confirmation, each Tour includes:
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Six (6) days and five (5) nights
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An exclusive culinary itinerary
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Five (5) nights at a luxury accommodation, with breakfasts
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Five (5) culinary experiences, with lunches
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Five (5) dinners
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Chauffeured ground transportation for all included group activities
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A certified Food First Travel® tour guide
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A maximum of eight (8) guests
3. BOOKING DETAILS AND ELIGIBILITY
Travelers must be eighteen (18) years of age or older.
Each Tour departure may be filled through one or more separate reservations, subject to availability, operational requirements, maximum guest limits, and the double occupancy structure.
Accommodations are based on double occupancy only unless Company expressly agrees otherwise in writing.
The reserving customer is the Lead Traveler for that reservation and remains responsible for all Travelers included within that reservation unless Company expressly agrees otherwise in writing.
4. INCLUDED COSTS
Reservation and booking expenses, including applicable sales, use, value-added, and similar taxes or other fees, as well as gratuities, for all included group activities, including the luxury accommodation, meals, culinary experiences, and chauffeured ground transportation, are included in the Tour Price.
5. EXCLUDED SERVICES AND COSTS
Unless separately agreed by Company in writing, the Tour does not include:
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Reservations or bookings for non-group activities
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Non-culinary experiences
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Non-luxury accommodations
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Air transportation
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Water transportation
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Alcoholic beverages not expressly included
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Personal purchases or incidental charges
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Travel insurance placement
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Visa or passport services
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Legal, tax, immigration, medical, or security advice
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Any service or item not expressly listed as included in this Scope or in the written booking confirmation.
6. ITINERARY; MODIFICATIONS; AVAILABILITY
Included services, venues, restaurants, accommodations, routes, timing, and suppliers are subject to availability, feasibility, legal restrictions, safety conditions, weather, operational needs, and Third-Party Provider participation.
Company may make reasonable substitutions or adjustments in accordance with the Terms and Conditions.
7. TOUR GUIDE AND GROUP OPERATIONS
The Tour includes a certified Food First Travel® tour guide for the included itinerary.
Travelers must comply with reasonable instructions, timing requirements, safety protocols, supplier rules, and group operation requirements communicated by Company, the tour guide, drivers, or suppliers.
8. PRIVACY
Personal data collected for Tour planning, reservations, bookings, guest management, payments, and support will be handled in accordance with Company’s Privacy Policy and may be shared with Third-Party Providers as reasonably necessary to fulfill the Tour.
9. UPDATES TO THIS SCOPE
Company may update this Scope from time to time to reflect operational needs, supplier changes, legal compliance requirements, fraud prevention needs, security concerns, or product development.
No material update will reduce already-paid core Tour inclusions for a confirmed Booking unless required by law, supplier unavailability, safety concerns, fraud prevention, force majeure, or other events beyond Company’s reasonable control.